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The Role of User-Centered
Design in e-Gov and the Federal Enterprise Architecture
The Universal Access Expedition Collaboration Workshop,
October 28th, 2003, provided a forum for case studies and guidelines related to usability.
Below is the set of presentation PDF files. Please visit the
Workshop's web site for information about upcoming sessions, and many
excellent presentations and demonstrations of emerging techniques and technologies from
the last three years.
- The day's agenda
- Degler: Setting Context
- Redish: Introducing
Usability and User-Centered Design
- Pearson/Wolz:
Internet Strategic Planning at USDA’s Economic Research Service
- Drummond/McDaniel:
Providing Your Users With An Effective Search Page – a Case Study
- Wheeler/Battle:
Design and Prototyping … Art and Science …
- Brown/Biezunski:
IRS Tax Map
- Burton: Performance
Measures: Target End-User Success
- Theofanos: Making Web
Sites Work For Users: Revising the Portal of the Department of Health and Human Services
- Degler: How an
Enterprise-Wide Topic Map can Promote Vocabulary Reusability
- Wheeler/Hoffman:
Standards for Increasing Software Design and Reusability
- Koyani: Usability
Resources for E-Government
- Morse: ANSI/INCITS 354:
Common Industry Format for Usability Test Reports
- Presenter bios
A great deal of thanks and appreciation to Susan Turnbull,
Office of Intergovernmental Solutions, GSA, for encouraging and hosting this workshop, and
for creating and running the workshop series.
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